You can find links to our client resources here, as well as technical articles, tips and commentary on information technology and digital trends.
1Call Remote Support Portal
Fast, reliable, secure, uncomplicated remote support! 1Call’s remote support portal allows you to share your computer or device screen with a skilled 1Call support technician for rapid problem resolution.
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1Call Client Services Portal
Create new service requests, review & update open requests, view service statistics and reports, and download invoice copies from anywhere, at anytime. Registered customers only – contact us for information.
Deprecation of Exchange Online Basic Authentication
Microsoft will be turning off Basic Authentication for Microsoft 365 Exchange Online for all tenants starting from October 1st 2022. Microsoft previously confirmed this change in September 2021, in response to more sophisticated cyber criminal activity targeting less secure protocols such as Basic Authentication. Modern Authentication, using the more secure OAuth 2.0 token based authentication …
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Support during Covid-19 Level 4 Lockdown
August 2021 The 1Call team will be continuing to work from home through the Covid-19 Level 4 lock-down period, and will be available to provide help desk and remote support for all customers during this period, including those providing essential services and those with staff working from home. Our contact details for requesting support remain …
Why Add Cloud Backup?
Why Microsoft 365 Customers Need a Backup Solution Many business owners using Microsoft 365 believe that their data is totally secure. The reality, however, is a different story. Although Microsoft offers many benefits in productivity, efficiency, and collaboration with Microsoft 365, the company doesn’t provide users with a comprehensive backup system for their underlying data. …