Service Archives

May 13, 2020December 9, 2021

1Call Office Open for Level 2!

Our offices will be open once again from Thursday 14th May. We will be operating under Covid-19 Alert Level 2 rules for workplaces, which means that we will have the following in place:

A visitor register for persons who enter the premises,
Hand-sanitiser for all visitors,
1M distancing for all persons,
Enhanced hygiene practices for surfaces and equipment

You can also continue to contact us for all IT requests by phone, email or through the web:

Phone: 03-5779321 or 0800-939321

Email: use the Contact form on this website or email to support@1call.co.nz

Web: logon to the Client Services Portal

It’s great to be back at level 2 again!

April 28, 2020December 9, 2021

1Call’s Covid-19 Alert Level 3 Status

The 1Call team will be continuing to work from home through Covid-19 Alert Level 3, and will be available to provide remote and onsite IT support for all customers during this period. Our offices will remain closed for the duration of alert level 3, however you can contact us as normal by phone, email or web for any support request.

Office: Closed during alert level 3

Phone: 03-5779321 or 0800-939321

Email: use the Contact form on this website or email to support@1call.co.nz

Web: logon to the Client Services Portal

Onsite work during alert level 3 will be carried out in accordance with all government requirements including provision for physical distancing, hygiene, contactless transactions and contact tracing.

As always, we’re here to support your business or organisation with all of your IT needs through this period!

March 25, 2020December 9, 2021

Support during Covid-19 Level 4 Lockdown

The 1Call team will be continuing to work from home through the Covid-19 Level 4 lock-down period, and will be available to provide help desk and remote support for all customers during this period, including those providing essential services and those with staff working from home.

Our contact details for requesting support remain the same as normal; you can call us on 03-5779321 or 0800-939321, or use the Contact form on this website.

We’re here to support you and your staff through this period as best as we can. Stay safe and stay home if you can!

December 20, 2019December 9, 2021

1Call Holiday Hours

1Call will be open right through the Christmas and New Year period for all IT and computer support services, except for the statutory holiday days.

You can call us for all service requests as normal on 03-5779321 or 0800-939321.

We wish all of our customers a merry Christmas and a happy New Year!